Return and Refund Policy
Return & Refund Policy
At GK FASHION & POSHAK READYMADE, customer satisfaction is our highest priority. We want you to love what you wear. If your order doesn’t fit well or has any issues, our hassle-free 7-Day Return and Replacement Policy is here to help you.
7-Day Easy Return & Exchange Window
We provide a 7-day window starting from the day your parcel is marked as delivered by the courier:
- Size or Fit Issue: You can request an exchange for an alternate size or design variant.
- Damaged or Defective Items: If an item arrives damaged or with stitching defects, we will arrange a complimentary replacement or instant refund.
- Incorrect Product: If you receive a different item/color than what was ordered, we will rectify it immediately.
Eligibility Criteria for Returns
To ensure a smooth pickup and approval of your return, items must meet the following basic standards:
- The product must remain unused, unwashed, and unworn.
- Original brand tags, price labels, and original protective poly packaging must remain attached.
- Custom tailored or altered garments cannot be returned unless found defective.
Refund Timelines & Payout Methods
Once your returned item arrives at our facility and passes basic quality checks, the refund is initiated within 24 hours:
- Prepaid Orders (UPI, Net Banking, Cards): The money is credited back to your original payment source within 5 to 7 business days.
- Cash on Delivery (COD) Orders: Refund is transferred via direct Bank Transfer (NEFT/IMPS) or instant UPI transfer after customer verification.
Order Cancellation Policy
We believe in full transparency regarding cancellations:
- Before Dispatch: You can cancel your order at zero cost by contacting our support team via WhatsApp or Email before shipping begins. Full prepaid refunds are initiated immediately.
- After Dispatch: Once shipped, cancellation cannot be done in transit. However, you may politely refuse the parcel at your doorstep upon delivery.
How to Initiate a Return or Exchange
You don’t have to fill long complicated forms. Simply get in touch with us:
- Send your Order ID and a short photo/video of the issue to our WhatsApp helpline (+91 9288455297).
- Our team will verify the request and schedule a courier pickup from your address within 24–48 hours.
- Once picked up and inspected, your exchange parcel or refund will be processed promptly.
Return & Help Desk
Reach out directly to our dedicated customer care desk for swift resolutions:
